Personally, I think anyone can lead from anywhere at any time. I think leadership has nothing to do with how many people work for you or how large your organization is, or what your title is, or how large your budget is. Anyone can lead from anywhere at any time, which is to say that I believe that character and leadership is a choice, and are about making a positive impact. And anyone can make a positive impact. Some acts of leadership are very large, and happen on a grand scale, and some acts of leadership are quite small. But like a stone you drop in a pond it ripples. Sometimes even very small acts of leadership can have a big consequences. And of course, it follows that if anyone can choose to lead at anywhere from anytime, then it is the role of leaders to find leaders other leaders and to unlock for them the possibility that they can make a positive impact.
So those things are what I think character is all about–but what about capability? For the profession that many of you have chosen–for the profession of communication and information technology, as scientists or engineers–the heart of capability, the true potential of this field also lies in finding the potential unlocked inside things, whether they are organizations, or societies, machines–or people.
I think the technology landscape today is changing in three fundamental ways. The first big shift we see going on in technology is that all processes, and that all content are being transformed from physical and analog to digital and mobile, and virtual. There are so many examples. Just think about the simple example of what is happening in photography. Photography is going from physical to digital and now from digital to mobile and all the content is about to become virtual and available, and accessible to anyone, anywhere in any form they want. And that transformation from physical to digital, virtual, mobile will happen to every process, every industry, and every kind of content.
The second big shift we see in technology is that the demand for simplicity, for manageability, for adaptability. While it is true that while technology is core to everything, it is also true that technology is also still too complex, too hard to manage, and often that complexity is a barrier.
The third big shift is that it’s becoming a horizontal, heterogeneous, connected world. Whether you’re a CEO trying to become more efficient, more effective and more agile; or a small and medium business trying to mobilize your workforce; or you're a consumer who wants a whole bunch of separate things that you have bought in your home to work better together, it is now about horizontal connections. It’s about making a heterogeneous world work together and speak a common language–and I am speaking not of just devices, but networking and connecting businesses and companies, employees and suppliers to customers.
As technology moves from the fringe to the core of people’s lives and businesses, the need for technology to deliver more becomes increasingly important. I think today our consumers are no longer willing to compromise. Now, all of our customers actually want everything from technology. They want affordability and innovation and reliability and security and simplicity and manageability and connection.
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